Help Center

How can we help?

Quick answers to the questions football fans ask most. If you can't find what you need, email us — every message gets read.

Getting started

How do I install Koora Live?

Open the App Store on your iPhone or iPad and search Koora Live, or tap the direct link. The install is free and takes seconds.

Do I need to create an account?

No. Koora Live doesn't ask for an email, phone number or password. Open the app and you're following football straight away.

Which devices are supported?

iPhone and iPad running iOS 16 or later.

How do I change the language to Arabic?

Open the app, go to Settings → Language and pick Arabic. The app will switch to RTL layout immediately. There's also an Arabic version of this site.

Live scores & alerts

How fast are live scores?

Scores refresh within seconds of a goal. We use official data feeds with a real-time push channel so you usually see goals before social media spoilers reach you.

How do I enable goal alerts?

The first time you open the app you'll be asked for notification permission. Tap Allow. Then go to any team or competition and turn on alerts. You can fine-tune which events you're notified about — kick-off, goals, half-time, full-time, red cards.

I'm not getting alerts. What now?

Open iOS Settings → Notifications → Koora Live and confirm notifications are enabled. Then in Koora Live, check that the team or match has alerts switched on. If alerts still don't arrive, kill the app and relaunch — the push token will refresh.

World Cup & competitions

Will the World Cup be in the app?

Yes. Every group game, knockout, the final and any penalty shoot-out are tracked live. The full hub is on /world-cup.html.

Which leagues are covered?

Premier League, La Liga, Serie A, Bundesliga, Ligue 1, Eredivisie, Liga Portugal, MLS, Saudi Pro League, plus 90+ other domestic leagues. International coverage includes the Euros, Copa America, AFCON, Asian Cup and World Cup qualifiers.

Privacy & data

What data does Koora Live collect?

Only the minimum needed to deliver scores and notifications. We don't ask for your name, email or contact list. See the Privacy Policy.

How do I reset my preferences?

Open the app, go to Settings → Reset. This clears your followed teams, alert rules and personal preferences.

Still stuck?

Tell us what device you're on and what's happening — we usually reply within one business day.

Email support